Legal

Privacy Policy

Last updated: May 11, 2026 · Governed by the laws of the State of New York

1. Who we are

This Privacy Policy describes how VENIOO (in formation) ("VENIOO," "we," "us," or "our"), with its principal place of business in Manhattan, New York, NY, collects, uses, and shares information about you when you visit veniooapp.com (the "Site") or use our services (collectively, the "Services").

If you have questions about this policy, you can reach us at hello@veniooapp.com.

2. Information we collect

Information you provide

• Restaurant onboarding data: business name, address, owner name, email, cuisine category, number of tables, booking URL.
• Guest reservation data: name, email, phone number, party size, reservation time.
• Payment information: processed directly by Stripe, Inc. We do not store full card numbers on our servers.
• Communications: emails you send to hello@veniooapp.com or venioo.app@gmail.com.

Information collected automatically

• IP address, browser type, device type, referring URL, pages visited, timestamps.
• Cookies and similar technologies as described in Section 7.

3. How we use your information

• To provide, operate, and maintain the Services.
• To process deposits and voucher redemptions via Stripe.
• To communicate with restaurant owners and their guests about reservations.
• To detect, prevent, and address fraud or security issues.
• To comply with applicable legal obligations.

4. How we share your information

We do not sell personal information. We share information only with:

• Service providers: Stripe (payments), Supabase (database), Vercel (hosting), Google Workspace (email), bound by contract to protect your data.
• Restaurants: when a guest books, relevant reservation data is shared with the restaurant.
• Legal authorities: where required by law, subpoena, or court order.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

5. Data retention

We retain personal information only as long as necessary to provide the Services and to comply with our legal obligations (typically up to 7 years for financial records). Reservation data is deleted 24 months after the reservation date unless required for dispute resolution.

6. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of that information.
• Object to or restrict certain processing.
• Request data portability.
• Opt out of marketing communications.

California residents have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of "sale" or "sharing" of personal information. We do not sell personal information.

To exercise any of these rights, email hello@veniooapp.com.

7. Cookies

We use strictly necessary cookies to operate the Site and optional analytics cookies to understand usage. You can disable cookies in your browser settings; some features may not work without them.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information, consistent with the New York SHIELD Act. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

9. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. International users

VENIOO is operated from the United States. If you access the Services from outside the US, your information will be transferred to and processed in the US, which may have different data protection laws than your jurisdiction.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date. Material changes will be communicated by email to registered restaurant owners.

12. Contact

VENIOO (in formation)
Manhattan, New York, NY
United States
Email: hello@veniooapp.com